How do I change the details of my online account?

Depending on what you need to change, a lot of customer details like your address or your log in details can be changed by going to "Settings" under your customer profile. If you can't find what you're looking for, please feel free to co...

What if I’ve forgotten my password?

If you are a registered Thorntons' customer, you can reset your password here. You will be directed to enter your email address and then will be sent an email with directions. 

Can I see my order history?

Your order history can be found in your account, under “orders”. You will find your order number, order date, order status and total payment. Click “review order” to see the full details in your order including delivery, billing and paym...