Help Centre

Delivery

How can I check my order status and track my order?

You'll be able to track your order within 24 hours of dispatch. Royal Mail will send you an email which will inform you of the delivery date, then on the morning of the delivery they will then communicate a time window. You can use the l...

Can I split my order between two addresses?

Unfortunately, we can only offer delivery to one address per order. 

Why hasn't my order arrived at the right time?

If you believe your order is late, please contact us.  Please be aware that the number of days quoted for delivery are working days only. This excludes Sundays, bank holidays and national holidays. So, if you place your order on the Frid...

Who will deliver my order?

If you order using our Named or Express services, your products will be delivered via Royal Mail. You can find more information on our delivery information page. 

Are there any delivery restrictions I should be aware of?

Unfortunately, we do not offer shipping to the channel islands or international shipping at present. 

What are the delivery options for the UK?

We offer express deliveries will arrive within 2 working days (excluding Mondays and bank holidays) from the dispatch date. Our express delivery service is fulfilled by Royal Mail, Orders placed before 11:00am will normally be dispatched...

What are the delivery options for the UK?

We offer express deliveries will arrive within 2 working days (excluding Mondays and bank holidays) from the dispatch date. Our express delivery service is fulfilled by Royal Mail, Orders placed before 11:00am will normally be dispatched...