Where goods are able to be returned in their original and saleable condition an exchange, refund, second-purchase discount or credit note may be available. Damaged or opened products will not be permitted unless there is an issue with the product or delivery service quality. A valid sales receipt must be available for refunds or exchanges. We reserve the right to refuse refunds, exchanges, second-purchase or credit note on perishable food items under the Consumer Right Act 2015 in certain circumstances. These may include, but is not limited to high value orders (which we believe to be fraudulent or with the intent to cause damage to the goods purchased), international orders, orders where-by the product has been purposefully damaged.